If you see dozens or hundreds of users with the same issue, you can be almost certain that the connection problems are Steam server related. You can also contact support on the Steam support website, but I would not get my hopes up receiving a timely response.The forums on the other hand are a good place to start as you can get an indication of the problem's reach. Changing the IP address, for instance with the help of a Virtual Private Network, can resolve the issue right away until it is fixed by Valve. Since yesterday for instance, Steam is reporting that some European users, especially from Germany, can't connect to Steam anymore. In some cases though, you can work your way around then. If it is a Steam server issue, there is not really a lot that you can do on your side to get it fixed. Here you find antivirus and firewall applications, as well as DVD emulation software, download accelerators and other apps that may cause the issues. I suggest you start at the official Steam Knowledgebase, which has an application listing of programs that may interfere with your Steam connection. If you have installed new software, or updated software, since the last successful connection to Steam, you may want to check and see if the installation or update is causing the connectivity issues. If it is not working as well, it could indicate a issue either with your Internet connection, or with Steam servers. If you have a second PC, you can try the Steam connection there, just to test it out.
Chance is, if the former did not work, this won't work as well. I personally would not get my hopes up to high, as it basically has the same effect as deleting the majority of files in the Steam folder so that they are retrieved from the Steam servers again. If deleting the local game contents did not work, you could try and re-install Steam instead. Valve basically sends a verification code to the primary account email address that you need to enter before you can complete the sign in.
Keep in mind that you have to log in to Steam again if you delete all the local files, and that Steam may furthermore pick up the PC as a new computer which requires extra validation. If it does not, you can still delete all files and folders except for the ones mentioned above, restart your computer to see if the connectivity issues has been resolved by this. Delete ClientRegistry.blob, AppUpdateStats.blob and the appcache folder and see if it resolves the issue. You can try to delete specific files first to see if it resolves the issue. With Steam running, re-test the original issue. Then, launch Steam.exe from within the Steam installation folder, and not from a pre-existing shortcut.
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